The operator of this website is Robert Thoma Metall- und Elektrowerke GmbH & Co. KG, Hellerstraße 6, 57290 Neunkirchen. Further information about the operator can be found in our legal notice.

Generally speaking it is possible to use our website without submitting any personal data. If personal data is collected on our pages (e.g. contact forms), this is always done on a voluntary basis.
All personal data collected on the Robert Thomas, Metall- und Elektrowerke GmbH & Co. KG website are stored, processed and used exclusively for the stated purpose. Robert Thomas, Metall- und Elektrowerke GmbH & Co. KG ensures that all personal data collected will be handled confidentially, in accordance with currently-valid legal data protection regulations. Specifically, your personal data will not be used for commercial purposes.

Since our extended warranty is a contract between you and us, we collect and use your personal data for contract management and for statistical purposes. Your data is protected in accordance with legal regulations.

Your personal information will only be passed on or submitted otherways to third parties, if it serves the purpose of the contract - especially when claiming the warranty extension - or in case you previously consented to it. You have the right to revoke your consent with effect for the future at any time. A transfer of your data to external third parties outside of warranty-extension action does not take place.

Use of cookies
We use cookies on our pages in order to make your visit to our website more attractive and enable the use of certain functions. Cookies are small text files that are saved on your device. Some of the cookies we use are deleted again after the end of your browser session, i.e. after you close your browser (so-called session cookies).
Other cookies stay on your device and allow us to recognise your browser on your next visit (persistent cookies). You can set your browser to inform you of the setting of cookies and decide on whether to accept cookies individually, or to exclude the acceptance of cookies in specific cases, or in general. If you do not accept cookies, the functionality of our website may be restricted.

Server log files
The website provider automatically collects and stores information in so-called server log files which your browser automatically transmits to us.
This information is:

• Browser type and browser information
• Referrer URL
• Host name of the accessing computer
• Information on operating system
• Time of server request

These data alone cannot be connected to specific persons. None of these data will be merged with other data sources that would make it possible for us to identify you.
However, we reserve the right to check these data retroactively if we become aware of concrete indications of unlawful use of the website.

Right to information, erasure and blocking
In accordance with article 15 of the GDPR you have the right to information as to whether or not personal data concerning you are being processed at any time. If applicable, you are entitled to access to data on the information according to article 15 paragraph 1 point a) to h) and article15 paragraph.2 GDPR.
For information on this, you can write to the address given in the legal notice or to datenschutz@robert-thomas.de.

In accordance with article16 GDPR you have the right to obtain the rectification of inaccurate data concerning your person.
Similarly, according to article 17 paragraph 1 and paragraph 2 GDPR, you have the right to be forgotten and as such to the erasure of your data, unless reasons for processing exist in accordance with article 17 paragraph 3 GDPR.

Objection to advertising mails
We hereby object to the sending of advertising mails to the contact addresses given in the legal notice, unless they have been expressly requested. The contact details are designed to fulfil the website operator’s obligation of information according to the German Teleservices Act (TMG).
In the event of unsolicited advertising, e.g. spam mails, we reserve the right to take legal action.

Contact/ responsible body
If you have questions about data protection, contact our data protection officer at the e-mail address: datenschutz@robert-thomas.de
The responsible body is the company Robert Thomas Metall- und Elektrowerke GmbH & Co. KG. You can find further information on the company and contact details in the legal notice.